Frequently Asked Questions

Everything you need to know about shopping with Nati Boutique.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by destination, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return policy for all unworn and unused items in their original packaging. Please visit our Returns Portal to start a claim and receive a prepaid shipping label.

How can I track my package?

Once your order has shipped, you will receive an email confirmation with a tracking number and a link to the carrier's website to monitor your package's progress.

Which payment methods do you accept?

Nati Boutique accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times will be calculated at checkout based on your specific location.

What should I do if I receive a damaged item?

We apologize for any inconvenience. Please contact our support team at support@natiboutique.com within 48 hours of delivery with photos of the damage, and we will arrange a replacement or refund immediately.